The Review Link is the destination for customers to leave their reviews. Customize it by navigating to the Review Link section on the left sidebar. Review Gating (Star Filter) Enabled: When the review link is opened, you will be prompted to r ...
Filter Section: This is the default editable section when you access the review link page. Upload your logo; Customize your question; Adjust the evaluation filter threshold to determine the customer experience pages displayed. A score less than or ...
Click the pencil icon to enable or disable platforms to display on the Review Link under the Positive Experience section. You can also drag the platforms up or down to arrange them in order of importance. Save changes by clicking the green checkmar ...
For 1, 2, or 3-star reviews, customers see the Negative Experience page. Dissatisfied customers are prompted to leave their contact information for private follow-up. No Negative Feedback page is presented for 4 or 5-star reviews. Navigate to Edit then ...
In Private Feedback, customers who rate 4 to 5 stars can leave private feedback by filling out a form and clicking "Send." These reviews won't be made public. At the moment, you can only edit your logo and the introduction line. Sample private feedbac ...